Research
Researching how trust, evaluation and systems design shape organisational outcomes
Primary Doctoral Research
User Perceptions of a Governance-Oriented Verified Relational Endorsement Framework in Digital Recruitment: A Qualitative Study
James's doctoral research examines whether verified relationship-based evaluation can improve the credibility, fairness and usefulness of professional endorsements in digital recruitment.
- Who should have the right to evaluate another person?
- What relationship provides sufficient evaluative knowledge?
- What should a person be entitled to evaluate, and at what level?
- How can platforms reduce bias, reciprocity and unsupported endorsements?
- How can trusted evaluation reduce recruitment screening and assessment effort?
Related Research Streams
Three streams that inform the practice
Evaluation and KPI Distortion
How measures, targets and incentive systems can distort data, reporting, employee behaviour, organisational priorities and customer value.
Systems Thinking and Organisational Design
The application of feedback, boundaries, stakeholder worldviews, delays and unintended consequences to complex organisational problems.
Systems-Thinking Education
The translation of systems concepts into the age-appropriate Systems-8 framework through Cybee Learning.